{"id":10,"date":"2024-10-25T22:15:43","date_gmt":"2024-10-25T21:15:43","guid":{"rendered":"https:\/\/herbalaproach.com\/?page_id=10"},"modified":"2024-10-26T00:53:09","modified_gmt":"2024-10-25T23:53:09","slug":"cannabis-legalisierung-deutschland","status":"publish","type":"page","link":"https:\/\/herbalaproach.com\/fr\/cannabis-legalisierung-deutschland\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<p><strong>Politique de retour et de remboursement pour <a href=\"https:\/\/herbalaproach.com\/fr\/\">HerbalAproach.com<\/a><\/strong><\/p>\n\n\n\n<p>Chez HerbalAproach.com, nous voulons que nos clients soient enti\u00e8rement satisfaits de leurs achats. Notre politique de retour et de remboursement d\u00e9crit les conditions dans lesquelles les retours et les remboursements sont trait\u00e9s. Veuillez lire attentivement cette politique et nous contacter si vous avez des questions.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table des mati\u00e8res<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/herbalaproach.com\/fr\/cannabis-legalisierung-deutschland\/#1_Ruckgabeberechtigung\" >1. droit de retour<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/herbalaproach.com\/fr\/cannabis-legalisierung-deutschland\/#2_Ruckgabefrist\" >2. d\u00e9lai de retour<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/herbalaproach.com\/fr\/cannabis-legalisierung-deutschland\/#3_Ruckgabeprozess\" >3. processus de retour<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/herbalaproach.com\/fr\/cannabis-legalisierung-deutschland\/#4_Ruckerstattungen\" >4. remboursements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/herbalaproach.com\/fr\/cannabis-legalisierung-deutschland\/#5_Umtausch\" >5. \u00e9change<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/herbalaproach.com\/fr\/cannabis-legalisierung-deutschland\/#6_Reduzierte_und_Werbeartikel\" >6. articles \u00e0 prix r\u00e9duit et promotionnels<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/herbalaproach.com\/fr\/cannabis-legalisierung-deutschland\/#7_Bestellstornierungen\" >7. annulations de commandes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/herbalaproach.com\/fr\/cannabis-legalisierung-deutschland\/#8_Kontaktieren_Sie_uns\" >8. contactez-nous<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Ruckgabeberechtigung\"><\/span>1. <strong>Autorisation de retour<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nous acceptons les retours dans les conditions suivantes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Produits inutilis\u00e9s<\/strong>: Les articles doivent \u00eatre retourn\u00e9s dans leur emballage d'origine, non ouvert. Les produits qui ont \u00e9t\u00e9 utilis\u00e9s, ouverts ou modifi\u00e9s de quelque mani\u00e8re que ce soit ne peuvent pas \u00eatre retourn\u00e9s.<\/li>\n\n\n\n<li><strong>Articles endommag\u00e9s ou d\u00e9fectueux<\/strong>Si un article arrive endommag\u00e9 ou d\u00e9fectueux, veuillez nous contacter imm\u00e9diatement. Nous vous donnerons les instructions pour renvoyer le produit et prendrons en charge les frais de retour.<\/li>\n\n\n\n<li><strong>Mauvais produits<\/strong>Si vous recevez un article incorrect, veuillez nous en informer dans les 7 jours suivant la r\u00e9ception et nous proc\u00e9derons \u00e0 l'\u00e9change ou au remboursement.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Ruckgabefrist\"><\/span>2. <strong>D\u00e9lai de retour<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pour \u00eatre \u00e9ligible \u00e0 un retour, vous devez envoyer la demande de retour dans un d\u00e9lai de <strong>14 jours<\/strong> apr\u00e8s r\u00e9ception de votre commande.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Ruckgabeprozess\"><\/span>3. <strong>Processus de retour<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pour demander un retour, veuillez suivre la proc\u00e9dure suivante :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contactez-nous<\/strong>: \u00e9crivez-nous \u00e0 herbalaproach@gmail.com en indiquant votre num\u00e9ro de commande, une description du probl\u00e8me et, le cas \u00e9ch\u00e9ant, des photos du produit (en cas de d\u00e9faut ou de dommage).<\/li>\n\n\n\n<li><strong>Autorisation et instructions<\/strong>: Une fois le retour approuv\u00e9, vous recevrez des instructions sur la mani\u00e8re de nous renvoyer le produit.<\/li>\n\n\n\n<li><strong>Frais d'exp\u00e9dition<\/strong>Les clients sont responsables des frais de retour, sauf si le produit \u00e9tait endommag\u00e9, d\u00e9fectueux ou incorrect au moment de la r\u00e9ception.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Ruckerstattungen\"><\/span>4. <strong>Remboursements<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>D\u00e8s que nous aurons re\u00e7u votre article retourn\u00e9, nous l'examinerons et vous informerons du statut de votre remboursement. S'ils sont approuv\u00e9s, les remboursements seront trait\u00e9s comme suit :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>M\u00e9thode de paiement originale<\/strong>Les remboursements seront effectu\u00e9s sur votre mode de paiement initial dans un d\u00e9lai de <strong>5-10 jours ouvrables<\/strong>.<\/li>\n\n\n\n<li><strong>Remboursements partiels<\/strong>: Les articles retourn\u00e9s qui ont \u00e9t\u00e9 endommag\u00e9s en raison d'une mauvaise manipulation peuvent faire l'objet d'un remboursement partiel \u00e0 notre discr\u00e9tion.<\/li>\n\n\n\n<li><strong>Articles non remboursables<\/strong>: Certains articles, y compris les cartes-cadeaux et les articles promotionnels, ne sont pas remboursables.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Umtausch\"><\/span>5. <strong>\u00c9change<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Si vous souhaitez \u00e9changer un article, veuillez suivre la proc\u00e9dure de retour d\u00e9crite ci-dessus et passer une nouvelle commande pour l'article souhait\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Reduzierte_und_Werbeartikel\"><\/span>6. <strong>R\u00e9duits et articles promotionnels<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Seuls les articles r\u00e9guliers peuvent \u00eatre rembours\u00e9s. Malheureusement, les articles achet\u00e9s pendant des promotions ou \u00e0 des prix sp\u00e9ciaux ne peuvent pas \u00eatre rembours\u00e9s ou \u00e9chang\u00e9s.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Bestellstornierungen\"><\/span>7. <strong>Annulations de commandes<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Si vous devez annuler votre commande, veuillez nous contacter d\u00e8s que possible. Les commandes ne peuvent \u00eatre annul\u00e9es que si elles n'ont pas encore \u00e9t\u00e9 trait\u00e9es ou exp\u00e9di\u00e9es. Si la commande a d\u00e9j\u00e0 \u00e9t\u00e9 exp\u00e9di\u00e9e, elle doit \u00eatre renvoy\u00e9e conform\u00e9ment aux directives susmentionn\u00e9es.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Kontaktieren_Sie_uns\"><\/span>8. <strong>Contactez-nous<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Si vous avez des questions ou des pr\u00e9occupations concernant cette politique de retour et de remboursement, veuillez nous contacter \u00e0 l'adresse suivante :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Courrier \u00e9lectronique<\/strong>: herbalaproach@gmail.com<\/li>\n<\/ul>\n\n\n\n<p>En passant une commande sur HerbalAproach.com, vous acceptez les conditions de cette politique de retour et de remboursement.<\/p>","protected":false},"excerpt":{"rendered":"<p>R\u00fcckgabe- und Erstattungsrichtlinie f\u00fcr HerbalAproach.com Bei HerbalAproach.com m\u00f6chten wir, dass unsere Kunden mit ihren Eink\u00e4ufen vollst\u00e4ndig zufrieden sind. Unsere R\u00fcckgabe- und Erstattungsrichtlinie beschreibt die Bedingungen, unter denen R\u00fcckgaben und Erstattungen abgewickelt werden. Bitte lesen Sie diese Richtlinie sorgf\u00e4ltig und kontaktieren Sie uns, wenn Sie Fragen haben. 1. R\u00fcckgabeberechtigung Wir akzeptieren R\u00fcckgaben unter folgenden Bedingungen: 2. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"_links":{"self":[{"href":"https:\/\/herbalaproach.com\/fr\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herbalaproach.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/herbalaproach.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/herbalaproach.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/herbalaproach.com\/fr\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":2,"href":"https:\/\/herbalaproach.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":1297,"href":"https:\/\/herbalaproach.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions\/1297"}],"wp:attachment":[{"href":"https:\/\/herbalaproach.com\/fr\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}